The Tenancy Deposit Scheme and the National Residential Landlords Association (NRLA) are delighted to introduce their latest collaborative effort – a comprehensive guide to dispute resolution in the private rented sector.
This free resource is designed to empower agents, landlords and tenants with a clear understanding of the dispute resolution process, enabling them to navigate potential disputes effectively.
The free guide aims to provide landlords and tenants with a clear understanding of the dispute resolution process and how to effectively navigate potential conflicts that may arise during and at the end of tenancy. It covers a range of topics, including:
Steve Harriott, CEO of TDS Group, expressed his enthusiasm, stating, ” We strive to make our customers’ lives easier by offering helpful guides, advice, and training to prevent disputes from occurring. So, we’re delighted to launch this essential guide to dispute resolution in collaboration with the NRLA. We want to provide landlords and tenants with the knowledge and resources they need to navigate the dispute process effectively and ensure fair outcomes for both parties”
This guide serves as an educational tool for landlords and tenants, clarifying their responsibilities, highlighting the burden of proof, and offering insights into the decision-making process of adjudicators. It also offers practical advice on preparing for disputes, gathering evidence, and understanding the factors that adjudicators consider when making decisions.
“By understanding the principles of dispute resolution and having insight into what our adjudicators are looking for, we believe that disputes can be further minimised, and tenancy relationships can end on a positive note.” Concludes Steve.
To access this guide to dispute resolution, please click here.
Protect yourself and your student tenants with the government-approved deposit protection scheme, the Tenancy Deposit Scheme.
We offer free deposit protection in our Custodial scheme, and the lowest rates in our Insured scheme.