Transfer your deposit data at a click of a button with our automated API functionality. We’re integrated with many of the leading software providers.
Easy to use features include:
Branch structure set-up, multiple branch logins from one account
Multiple user logins
Permissions settings for each user
Our award-winning UK team of deposit experts are always here to help. They’ll make the switching process easy and provide ongoing support, keeping your deposits safe.
Our powerful online disputes portal allows all parties to build their case for our adjudicators. Simply upload, preview, and access all evidence quickly and securely.
We took over the management of 27 deposits from another agency. They had the deposits held with MyDeposits and we wanted to transfer them to TDS because we’d had such a good level of service from them over the last 10+ years we’ve been members. Tracy in the Client Success department was great keeping me updated with the switch. The switch took a while but they gave really good customer service, I would highly recommend.
We have recently moved to TDS from another scheme and the process has been smooth and Debbie and the staff have been brilliant with the transition period. The system is easy to use and if we ever need assistance our requests are dealt with promptly. Very happy with the service received so far.
With customer relationships of paramount importance, it was essential that the switching process was as smooth as possible. We were assisted at every stage of the process. The transition to TDS was so smooth and efficient that we now factor in an immediate scheme-switch on all acquisitions at the earliest opportunity. This allows us to whole-heartedly and confidently reassure our new landlords and tenants that their interests are our priority and that we have chosen the best scheme available for them.
We found the switch from DPS to TDS Custodial to be swift, trouble free and painless. The TDS team collated all the information with minimal impact on my lettings staff and affected the change incredibly smoothly. The time saved in processing both new deposit registrations, and in facilitating deposit releases has been invaluable. I have had direct experience of all the tenancy deposit schemes in various roles over the last few years and can say that TDS Custodial is head and shoulders above the competition. I can’t see any reason why any agent would go elsewhere for deposit management.
We decided to join TDS due to the problems we were having with a competitor scheme. The switch to TDS has been incredibly smooth, with lots of assistance from the team. They have held our hands throughout the process. The Prescribed Information documents were sent to us pre-populated ready for us to send to the tenants for signature which really helped the process.
The system itself is incredibly easy to use and it is so much easier to track what stage deposits are at. We are very pleased with the whole process so far.
We recently transitioned to the TDS Tenancy Deposit Scheme, and the experience was exceptional. The process of transferring all our deposits was seamless, thanks to their well-organized approach and efficient support.
The training provided on the platform was clear and thorough, making it easy for our team to get up to speed quickly. Any queries we had were promptly addressed by their knowledgeable and friendly team.
We wouldn’t hesitate to recommend their services to others in the industry.
