You have a choice of deposit protection type: TDS Insured and TDS Custodial. To help you decide, check out our features overview and price comparison table below. The choice is yours! You can also use both.
Membership of TDS Insured is on an annual basis. Your fee is calculated at the start of each membership year (1 April – 31 March) based on the number of deposits you are protecting and discounts are applied for low numbers of disputes.
| FEATURES | TDS Insured RICS/ Propertymark members and Housing Associations | TDS Insured SafeAgent/Law Society members | TDS Insured unaffiliated membership route | TDS Custodial |
|---|---|---|---|---|
| You hold the money | Yes | Yes | Yes | No |
| Repay the tenant directly at the end of the tenancy | Yes | Yes | Yes | No |
| TDS holds the money | No | No | No | Yes |
| Both parties contact TDS to release the deposit | No | No | No | Yes |
| Client money protection required | Yes | Yes | Yes | No |
| Membership of ARLA / NAEA / RICS required | Yes | No | No | No |
| Membership of SafeAgent / Law Society required | No | Yes | No | No |
| Letting Partnership health check required | No | No | Yes | No |
| Agent/landlord can raise a dispute | Yes | Yes | Yes | Yes |
| Tenant can raise a dispute | Yes | Yes | Yes | Yes |
| PRICE COMPARISON | TDS Insured RICS/ Propertymark members and Housing Associations | TDS Insured NALS/Law Society members | TDS Insured unaffiliated membership route | TDS Custodial |
|---|---|---|---|---|
| Maximum rate you could pay | £9.75 (plus VAT) per tenancy | £11.25 (plus VAT) per tenancy | £12.95 (plus VAT) per tenancy | Free |
| Low dispute rate discount | Yes | Yes | No | N/A |
| Minimum rate you could pay after dispute discount | £4.60 (plus VAT) per tenancy | £5.10 (plus VAT) per tenancy | £12.95 (plus VAT) per tenancy | Free |
| Join | Join TDS Insured | Join TDS Insured | Join TDS Insured | JoinJoin TDS Custodial |
Calls answered in 35 secondsEmails answered in a few hoursAdjudication case studiesOne-to-one in-house trainingRegular adjudication workshops| . | TDS | My Deposits | DPS |
|---|---|---|---|
| Call Answering | 35 seconds | 64 seconds | 153 seconds |
| Time Taken to respond to disputes | 15 days | 18 days | 29 days |
* average figures from MHCLG monthly statistics April 2019 – September 2019