Guides and Forms
Guidance and forms relating to tenancy deposit protection and deposit disputes are available to download here.
You can also visit our Case Studies section to read examples of how we resolve tenancy deposit disputes
You will need Adobe Acrobat Reader to view and use these documents (download your FREE Acrobat Reader here).
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Deposit Protection GuidesGuidance on deposit protection
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Deposit Dispute GuidesRaising and responding to a dispute
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Scheme RulesRules of TDS
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Guidance in other languages
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Our guarantee of impartialityOur guarantee of impartiality
Deposit Protection Guides
An information leaflet on tenancy deposit protection which tenants must be given as part of prescribed information at the start of the tenancy.
Government advice for tenants on your rights and responsibilities
Government guidance - Model agreement for a shorthold tenancy
Top ten tips for tenants on your deposit
Deposits should be protected within 30 days. Read for our approach when this is not adhered to
Guidance on what to do if one of the parties cannot be contacted at the end of the tenancy
What needs to be done when sharers change
Deposit Dispute Guides
A guide to deposits disputes and damages: a comprehensive guide to deposit protection, written and published by all three of the schemes
A guide to product lifespans considered during adjudication
What happens to a deposit dispute once it has been sent to TDS
This is a detailed guide on how best to present your tenancy deposit dispute.
The adjudicator's approach when reaching an adjudication decision.
Photos and videos are a popular form of evidence, but often not approached correctly. Here is what TDS adjudicators need to see.
What TDS looks for in check in and check out reports, inventories, and schedules of condition
Our approach to unfair contract terms
This document explains what happens when the court is involved in a tenancy deposit dispute..
Scheme Rules
TDS Rules for the Independent Resolution of Deposit Disputes
