TDS Board and Executive Team

Find out more about the TDS team.

  • Chair and Chief Executive
  • Executive management team
  • Board
  • Chairman of the Board

    Martin Partington, ChairProfessor Martin Partington CBE, QC

    Martin is the Chair of The Dispute Service.

    Click here to read more




    Chief Executive Officer

    Steve Harriott

    Steve Harriott BA (Oxon), PGCE, MSc, FCIH

    Steve is Chief Executive of The Dispute Service.

    Click here to read more.



    Chief Executive Officer

    Steve Harriott

    Steve Harriott BA (Oxon), PGCE, MSc, FCIH

    Steve has been CEO since September 2010, read more here. 



    Deputy Chief Executive (Resources)

    Nick Hankey ACA, ACMANick Hankey 

    Nick is a qualified accountant who joined TDS in September 2011. He has held a number of senior finance director posts in the private sector.


    Director of Dispute Resolution

    Mike MorganMichael Morgan 

    Michael is the Independent Case Examiner.  Having trained as a solicitor Mike worked in Trading Standards and at Qualitas, the Furniture Ombudsman.



    Deputy Director of Dispute Resolution

    Alison MacDougall

    Alison MacDougall  

    Alison has been involved in dispute resolution for over 12 years, including senior positions at the Police Complaints Authority and the Office of the Independent Adjudicator for Higher Education. Alison joined TDS in 2007 as an adjudicator and is now responsible for the operational management of the dispute resolution team.

    Director of Customer Relations

    Ben Beadle

    Ben Beadle 

     Ben joined the TDS adjudication team as a Casework Manager following a prior career in lettings and property management.  In 2011 he became the Scheme’s first Head of Member Relations with a brief to further develop work with member firms. He now heads up our customer service directorate comprising complaints, compliance, our customer contact centre and business development.

    Head of Human Resources

    Josanne LeonJosanne Leon

    Josanne has extensive experience within Human Resources predominately within the IT industry as well a number of years working in the Lettings industry. She has been with TDS since 2010 and manages our Human Resources function.



    Independent Martin Partington (Chairman)

    Chief Executive Steve Harriott (Executive director)

    Deputy Chief Executive Nick Hankey (Executive director)

    Representative of the National Federation of Property Professionals (Mark Hayward)

    Representative of the Royal Institution of Chartered Surveyors (Luay Al-Khatib)

    Representative of the Residential Landlords Association (Alan Ward)

    Independent Jodi Berg

    Independent Mark Allan, Managing Director, Personal Intermediated at RSA


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