The tenant has agreed for their full deposit to be kept for rent arrears, but I want to make a claim for dilapidations, why will TDS not accept my dispute?

TDS are only able to adjudicate up to the deposit value. If the tenants have agreed for this to be retained for any claim, the deposit has been exhausted, and TDS will not accept any further claims for adjudication.

The agent or landlord will then be required to seek independent legal advice for any further claims.