Help CentreFAQs

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I have forgotten my log in details

Your username, to log in to your TDS account, will be the email address you used register with our landlord scheme.

If you have forgotten your password, for your account, please use the ‘forgotten password’ link on the log in page.  An email will be sent to you which will give you instructions on how to reset it.

Support resources

Guides

Refer to scheme rules, terms of business, deposit guidance, complaints, pre-tenancy and post-tenancy guides and online guides

Case Studies

Case studies and best practice around cleaning, damage, decorating, gardening and much more

Templates

Use our prescribed information and deductions templates

Still can't find the help you need?

Call Us

Monday to Friday
8am – 6pm

Insured 0300 037 1000
Custodial 0300 037 1001
Email Us

Send us an enquiry and one of our specialists will respond shortly

Insured
deposits@tenancydepositscheme.com

Custodial
info@tenancydepositscheme.com