I have a complaint about an adjudication decision

We make our adjudication decisions after considering the evidence we receive in a careful and unbiased way. By referring the dispute to TDS you agree to be bound by the adjudicator’s decision. We are not able to reverse a decision made by an adjudicator because the disputed deposit will have been paid to the parties and we have no legal authority for retrieval or redistribution.

The complaints procedure allows us to consider any concerns you may have about the way TDS handled your dispute. We can only accept a complaint if:

  • – the adjudicator did not take into account evidence we received within the timescales stated in the Scheme Rules; or
  • – the adjudicator made an error in Law; or
  • – the adjudicator made an error in fact.

Click here for more details about  complaints procedures.