Help CentreFAQs

Choose your product

How do I raise a dispute?

To raise a dispute on our Insured scheme;

  • Select Agents at the top of the screen,
  • Select ‘raise a dispute’ from the drop down list
  • Enter the Certificate Code or Tenancy Information to locate the deposit protection certificate.
  • Scroll to the bottom and select ‘I want to send my dispute to TDS’

Follow the remaining instructions on screen.

Related FAQs