Raise or respond to a dispute

To begin:

Enter your Tenancy Deposit Certificate Code
(This can be found on your TDS Tenancy Deposit Certificate)

Tenancy Deposit Certificate Code

You can also search our database using key information from your tenancy agreement;

Your landlord or agent should have a copy of your tenancy deposit protection certificate. Alternatively, search below using details of your tenancy.


There are three schemes which protect tenancy deposits. If your deposit is not protected by the Tenancy Deposit Scheme, click here to visit the Shelter website and search the other schemes.

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Don’t miss out on £70K funding from TDS Charitable Foundation

Organisations that support landlords and tenants have just four weeks left to apply for a share of a £70,000 funding pot from the TDS Charitable Foundation.

12th July 2016

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