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How do I raise a dispute?

To raise a dispute on our Insured scheme;

  • Select tenants at the top of the screen,
  • Select ‘raise a dispute’ from the drop down list
  • Enter your Certificate Code or Tenancy Information to locate your deposit protection certificate.
  • Scroll to the bottom and Select ‘I want to send my dispute to TDS’

Follow the remaining instructions on screen.

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