Update of TDS documentation

Update of TDS documentation: With the approach of the Scheme's first anniversary, we have updated a lot of our forms and publications. The majority of TDS forms can be completed on screen, printed out and saved to your own computer using Acrobat Reader (please note: you can only save the document ONCE after completing the form. So ensure you have completed the form correctly before you save the document. You can print the form out with further amendments, but you will not be able to re-save it). Alternatively forms can be downloaded, printed out and completed by hand. We have updated TDS D Operational procedures and advice for members (only available to members) and TDS L Progress of a dispute to incorporate new advice arising from questions we have received over the last few months.

We would welcome feedback from members and other users on the changes we have made.

31 March 2008

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#NewsStory: High quality service recognised - TDS retains BSI accreditation

The Dispute Service Ltd, the Government-appointed administrators for the Tenancy Deposit Scheme (TDS), which includes the Insured and Custodial schemes, have once again retained their Certificate of Registration for Customer Satisfaction Management under ISO 10002.

28th November 2018