Changes to The Dispute Service website

Following valuable feedback and suggestions from TDS members we have made significant changes to the website and its data input processes to make them easier to use. There are also some new features. These include:

  1. A short film – about TDS, accessible from the TDS home page.
  2. How-to films – explaining key TDS procedures in detail. For members only and available on the members’ home page.
  3. For people with sight difficulties – there is now a facility that allows the website to be read aloud, and there are also options to select enlarged text throughout the website.

14 February 2008

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#NewsStory: High quality service recognised - TDS retains BSI accreditation

The Dispute Service Ltd, the Government-appointed administrators for the Tenancy Deposit Scheme (TDS), which includes the Insured and Custodial schemes, have once again retained their Certificate of Registration for Customer Satisfaction Management under ISO 10002.

28th November 2018