Complaints

The service we provide our customers is important to us and we work hard to ensure that the service you received from TDS is of a high standard.

However, we would like to hear from you if you are not happy with the way in which we have dealt with a case or if you are dissatisfied with the service we have provided.

 

 

TDS has attained BSi certification in accordance with ISO:10002:2014 for complaints management. 

BSi Customer Satisfaction Management Logo ISO 10002

 

BSI Certificate 2018/19

RSS Feed Latest TDS News

#NewsStory: CACHE Research Aims to Improve Standards in Private Rented Sector

TDS’ Charitable Foundation (TDSCF) and the SafeDeposits Scotland Charitable Trust (SDSCT) are funding a major UK-wide research programme being run by Collaborative Centre for Housing Evidence (CaCHE).

3rd July 2019


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