Complaints

The service we provide our customers is important to us and we work hard to ensure that the service you received from TDS is of a high standard.

However, we would like to hear from you if you are not happy with the way in which we have dealt with a case or if you are dissatisfied with the service we have provided.

 

 

TDS has attained BSi certification in accordance with ISO:10002:2004 for complaints management. 

BSi Customer Satisfaction Management Logo ISO 10002

 

Tenancy Deposit Scheme BSi Certificate

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Join us for a webinar on Thursday 22nd September 2016

Join us for a webinar presented by Tessa Shepperson, with special guest Ben Beadle, Director of Customer Relations at TDS.

20th September 2016

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