Complaints

The service we provide our customers is important to us and we work hard to ensure that the service you received from TDS is of a high standard.

However, we would like to hear from you if you are not happy with the way in which we have dealt with a case or if you are dissatisfied with the service we have provided.

 

 

TDS has attained BSi certification in accordance with ISO:10002:2014 for complaints management. 

BSi Customer Satisfaction Management Logo ISO 10002

 

BSI Certificate 2018/19

RSS Feed Latest TDS News

#NewsStory: TDS ranked 63rd in Sunday Times’ 100 Best Not-For-Profit Organisations To Work For 2019

The Dispute Service (TDS), which operates the Tenancy Deposit Scheme, has been ranked among the Sunday Times’ 100 best not-for-profit organisations to work for in 2019.

21st February 2019