BSI Certification: Customer Satisfaction Management System

Standard ISO 10002: 2018

TDS has consistently achieved the ISO 10002 international standard for customer satisfaction for the past five years. We use this world-respected standard and annual audit as a benchmark for continuous development and improvement of our complaints management and satisfaction levels. It has become embedded into our culture at TDS and underpins our innovation and service quality throughout the organisation.

This certification ensures that we continuously strive to deliver outstanding customer support in every aspect of tenancy deposit protection.

Read more here.

BSI Certificate 2021